General Terms and Conditions

Preambulum

PÉCSIKE Bike rental system as part of project KÖZOP-5.5.0-09-2015-0007 TOP-6.4.1-15-PC1-2016-00001. The PÉCSIKE Community Bike Rental System is a new transport option in Pécs. The unique, specially designed bikes can be rented from docking stations of one style sited at busy intersections in the city. After use the bikes can be returned to any docking station. The system is no ordinary bike hire but one of the new forms of community transport, the aim of which is to help people travel quickly and comfortably within the city. 

The PÉCSIKE system has 2 rental stations (sites listed on the www.pecsike.hu website) with a total of 70 bikes available at 7 docking stations. The docking stations at the 7 stations are all linked to the given rental terminal.

Bikes can be rented by regular users using PÉCSIKE, and with the help of a PIN code received via e-mail following registration by occasional users.


For the use of the PÉCSIKE System, occasional Users have to register on the pecsike.hu website or at the PÉCSIKE rental stations, where registration is possible, or at the card selling points, or in the Central customer service office. Following registration and purchase of ticket, rental is possible at the terminal of the rental stations, using the PIN code received via e-mail. 

Bikes are available for rental 24 hours a day between 1st. of March and 30th of Novebmer.

If you have already registered in PÉCSIKE system, your registration is also valid on online surface of further bike sharing systems: BabiBike, EgerBringa, GyőrBike, KombiBike, MariaValeriaBike, Tbike, Vbike. The ticket or pass valid to use the PÉCSIKE system cannot be used with the mentioned bike sharing systems. In order to use the listed systems, a ticket or pass has to be purchased for the determined area of the system.

The PÉCSIKE card is a plastic card with a unique identification (“smart card”) that entitles the user to rent a bike. Cards are valid for six months or one year. Users can obtain the card at Card Sales Points and Customer Service Office after payment of the card rental fee, conclusion of the rental contract for use, purchase of the pass and charging of the card with at least the minimum fee. The card allows the holder to rent a bike of one style marked PÉCSIKE, which belongs to the PÉCSIKE system, directly from the docking station using the card reader marked PÉCSIKE.

Temporary (Occasional) Users who wish to use the PÉCSIKE system should register on the www.pecsike.hu website, at PÉCSIKE rental stations which offer registration, or at Card Sales Points or Customer Services. After registration and purchasing a ticket, use the PIN code received by SMS at the terminal at rental stations to rent a PÉCSIKE.

The rental bikes are locked to the docking station with electronically controlled locks. Cameras monitor the docking stations.

The control system knows the exact position of all parked and rented rental bikes and thus the appropriate number of bikes can be optimised at each station.

PÉCSIKE Community Rental Bike System is the property of Pécs Város Önkormányzat (Pécs Council). PÉCSIKEsystem is operated by BIOKOM Nonprofit KFT.

The current Terms and Conditions (“Terms”) contain the conditions governing the use of the PÉCSIKE System. The Terms are an integral part of the contract regulating the use of the PÉCSIKE card and the rental bike between the User of the PÉCSIKE System and the Operator of the PÉCSIKE System. On registration in the PÉCSIKE System and concluding the PÉCSIKE Card and Bike Rental Contract, the User expressly accepts all the Terms.

  • Call centre telephone: +36 72 502 101
  • Website address: www.pecsike.hu

I. DEFINITIONS OF TERMS

Following is a definition of terms used in the current Terms:

  1. Docking station: located at the rental stations, it is the structure responsible for the locking of the PÉCSIKE bike. It includes a TAG reader, a card reader, a lock and two high-performance LED lights.
  2. PÉCSIKEbike: a specially designed bike whose every part can be only taken apart using a special tool. Neither frame nor parts are standard, the seat cannot be removed. It has a large front and rear mud guard, a basket positioned at the front, spokes with reflective strips and a dynamo fixed on the front that ensures continual light.
  3. User: A natural or legal person who is concluding the bicycle rental agreement with the Provider. The User purchases either the PÉCSIKE Card to be used for a definite period of time or registers as a temporary user and will be entitled to rent a bicycle receiving a unique PIN code to use the bicycle.
  4. PÉCSIKE card: the magnetic card which is available at Card Sales Points and in the Central Customer Service Office for a specified period of time, either six months or one year.
  5. Rental: the Manner and Extent of use of the PÉCSIKE by the User is defined in the Terms.
  6. Rental station: located within the area of Pécs Város Önkormányzat (Pécs Council), the PÉCSIKE rental station consists of the Terminal, a specified number of docking stations and a specified number of PÉCSIKEbikes.
  7. Call centre: the call centre for Users and those interested where information is given over the phone about the operation of the System, faults and observations can be registered, technical problems are dealt with, other faults are solved.
  8. Central Customer Service Office: the  User can conclude the PÉCSIKE Card and Bike Rental Contract, obtain the PÉCSIKE card for PÉCSIKE bike rental, charge the card with the desired amount, request a VAT invoice, replace a lost or damaged card, report a fault in person, and access the complete range of administrative services. The Office coordinates the work of Card Sales Points.

    The address, opening times and contact of the Office:

    Address: 7632, Pécs, Siklósi út 52.

    Tel.:  06 72 502 101

    E-mail:  pecsike@pecsike.hu

    Opening times:

    Monday: 8.00-18.00, Tuesday - Thursday: 8.00 - 16.00, Friday: 8.00-14.00.

  9. Card Sales Points: contracted partners where the User can conclude the PÉCSIKE Card and Bike Rental Contract for the PÉCSIKE card, obtain the Bike card (magnetic card) or the PÉCSIKE Card and Bike Rental Contract for rental of 06 72 502 101 or charge the desired amount to the card to be able to rent a PÉCSIKE bike.

The valid list of Card Sales Points with addresses and opening times can be found on the website www.pecsike.hu

  1. Terminal: equipment for reading the PÉCSIKE or an equipment used for renting a bike using a unique PIN code. The equipment is interconnected with the station, which consists of a PC, system reading the card, monitor and a control keyboard.

  2. Operator: PÉCSIKE System is operated by BIOKOM Nonprofit Kft. (Company register number: 02-09-062862, Address: H-7632 Pécs, Siklósi út 52., tax number: 11014959-2-02).
  3. System: the rental bike system called PÉCSIKE Community Bike Rental System (PÉCSIKE Közösségi Bérkerékpár Rendszer) established as part of the TOP-6.4.1-15-PC1-2016-00001 project.
  4. PÉCSIKE Card and Bike Rental Contract: the contract between the Operator and the User for temporary (occasional) or longer-term use of the PÉCSIKE bike and the PÉCSIKE card that entitles the User to use PÉCSIKE bikes. The PÉCSIKE Card and Bike Rental Contract can be concluded for Temporary User in the event of registration and with the purchase of a ticket entitling the User to use a bike or for Regular Users with the conclusion of the PÉCSIKE Card and Bike Rental Contract at Card Sales Points or in the Central Customer Service Office.
  5. Website: the Operator runs the internet website www.pecsike.hu

II. Scope of Terms

The current Terms applies to all services related to the System, that can be found on the website, that are offered by the Operator within the boundary of Pécs city administration.

Children under 14 are not entitled to conclude a PÉCSIKE Card and Bike Rental Contract for the use of the System. In the case of people over the age of 14 the Contract with the Operator to use PÉCSIKE bike is governed by point b) of paragraph 2:12.§ (2) in Ptk (Hungarian Civil Code) and does not need the approval of the legal representative in order to conclude this contract of minor importance.

On conclusion of the PÉCSIKE Card and Bike Rental Contract the User accepts his/her responsibilities as detailed in the current Terms.

The provisions of the Terms in the PÉCSIKE Card and Bike Rental Contract between the User and Operator are binding even without a specific written clause.

The current Terms are valid indefinitely from 2th July 2019. The Operator is entitled to alter the Terms and its Appendix at any time, changes also apply to any PÉCSIKE Card and Bike Rental Contract which is valid at the time of the change. Any changes enter will be on the website as Announcement 10 days before they come into effect, after which they Information/Contracts will be valid. In the event the User does not wish to accept the changed conditions of the Terms, the User is entitled, within 10 days of the Announcement of changes, to terminate the PÉCSIKE Card and Bike Rental Contract(s) in writing with immediate effect. Termination can be considered valid if the User returns the PÉCSIKE Card to the Operator at the Central Customer Service Office or a Card Sales Point within 10 days of the start of validity of the change of Terms that led to termination. In the event the PÉCSIKE Card is not returned the termination is ineffective and invalid.

In questions which are not regulated by the Terms or the PÉCSIKE Card and Bike Rental Contract, the Polgári Törvénykönyv (Hungarian Civil Code) and its related governing legislation are binding. The Terms and PÉCSIKE Card and Bike Rental Contract shall be governed by Hungarian law.

III. Renting a bike / PÉCSIKE Card and Bike Rental Contract

The PÉCSIKE Card and Bike Rental Contract entitling the User to use a PÉCSIKE bike can be concluded for long-term or ad hoc (occasional) use. With the conclusion of both the long-term and temporary (occasional) PÉCSIKE Card and Bike Rental Contract, the User in possession of such a contract receives the right to use PÉCSIKE bike at any time during the Contract’s validity.

III.1. For Regular Users / Long-term PÉCSIKE Card and Bike Rental Contract

In all cases the User must attend the Central Customer Service Office or Card Sales Point to conclude and sign the Long-term PÉCSIKE Bike Card and Bike Rental Contract. Following the conclusion of the Long-term PÉCSIKE Bike Card and Bike Rental Contract, the Operator will provide the User with a PÉCSIKE card. The PÉCSIKE Bike card is only available after conclusion of the Long-term PÉCSIKE Card and Bike Rental Contract. The period of validity of the Long-term Rental Contract is the same as the period of validity of the PÉCSIKE pass purchased. When the validity of the purchased PÉCSIKE pass expires, the User can purchase a new pass from the Central Customer Service Office or the Card Sales Point and a new Long-term PÉCSIKE Card and Bike Rental Contract shall be signed and concluded.

A given User, a natural person over the age of 18, may have maximum four valid PÉCSIKE Card and Bike Rental Contracts at one time. A given natural person over the age of 18 – based on one valid long-term PÉCSIKE Card and Bike Rental Contract – may have a maximum of one PÉCSIKE Card at one time, and thus a given natural person over the age of 18 may, with four PÉCSIKE Card and Bike Rental Contracts, be in possession of four PÉCSIKE Cards and rent a maximum of four PÉCSIKE bikes at one time.

Students over the age of 14, with a valid student ID, may buy a student pass at a discounted price.

A given User, a natural person under the age of 18 may have a maximum of one valid PÉCSIKE Card and Bike Rental Contract.

A given User, a natural person under the age of 18 may, with a valid PÉCSIKE Card and Bike Rental Contract, have a maximum of one valid PÉCSIKE Card and thus, a given User, a natural person under the age of 18, with PÉCSIKE Card and Bike Rental Contract may have a PÉCSIKE Card and rent a maximum of one PÉCSIKE Bike at one time.

A given non-natural person User may have at one time a maximum of 10 PÉCSIKE Card and Bike Rental Contracts. A given non-natural person User with one PÉCSIKE Card and Bike Rental Contract may have a maximum of one valid PÉCSIKE Card. In the event of requests for above 10 PÉCSIKE Card and Bike Rental Contracts and PÉCSIKE Cards, on the request of the non-natural person, the Operator shall give prior permission to allow the conclusion of the PÉCSIKE Card and Bike Rental Contract with the non-natural person.

To conclude a PÉCSIKE Card and Bike Rental Contract for a longer period, the Operator requests the following data from the Person who would like to conclude the PÉCSIKE Card and Bike Rental Contract to become a User for a longer period:

  • Name, maiden name
  • Nationality,
  • Permanent residence in Hungary, or permanent and temporary residence in Hungary (in the case of both)
  • ID / passport / driver’s licence number
  • Place, date of birth
  • Mother’s maiden name
  • Mobile telephone number
  • E-mail address

In the case of a Hungarian citizen the above data shall be verified with valid Hungarian personal data documents (ID card, card-form driving licence or passport), in the case of foreign citizens with valid identity document, and by a valid residence card issued by Hungarian authorities for the residence or permanent and temporary residence – for both Hungarian and foreign citizens. In the event the data of a User changes, the User is obliged to inform the Operator within 5 (five) days and to present the documents proving the changes to the Operator at a Card Sales Point or the Central Customer Service Office.

A valid student card is necessary to purchase a student pass.

A non-natural person (institution, NGO) may be a User if it is registered in Hungary with valid Company documentation or other documentation proving registration in Hungary and specimen signature proving right of signature and may conclude a Long-term PÉCSIKE Card and Bike Rental Contract. If not registered in Hungary the User must provide documentation proving registration outside Hungary and the specimen signature proving right of signature in order to conclude a Long-term PÉCSIKE Card and Bike Rental Contract. Prior to conclusion of the PÉCSIKE Card and Bike Rental Contract, the representative authorised to sign for the company must also provide personal identification as specified above for a natural person. In the event an authorised representative represents the company representative the representative must be in possession of all the documents containing the above personal data of both the company representative and the authorised representative in personal documents or official documents.

The PÉCSIKE bike card entitles a legally entitled person to use bikes held at the PÉCSIKE Rental Stations.

Only the natural person to whom the given PÉCSIKE card was issued is entitled to use thePÉCSIKE e card. In the event the User gives their PÉCSIKE card, or identification and PIN code, to a third party, the User is responsible to the Operator for any damage caused by the third party in possession of the PÉCSIKE card, or identification and PIN code, and is responsible for the person to whom they gave the card. In all events the Operator regards the person who concluded the PÉCSIKE Card and Bike Rental Contract for use of the PÉCSIKE Card as the User and as the given person to whom the PÉCSIKE Card was issued.

For non-natural persons the User may give the card issued to a natural person specified by the User for use. The non-natural person User is responsible to the Operator for the action of all people to whom the PÉCSIKE Card is given for use and for any damage they cause.

The balance on a PÉCSIKE card issued to one person may not either in part or in total be transferred to a card issued to another person. The maximum amount for a PÉCSIKE card is shown on the website. There is no limit on the number of times the Card can be charged, the amount is limited by the maximum amount that can be held on the Card.

 

III.1.1.  PÉCSIKE card

The PÉCSIKE card is a plastic card with a unique identification that entitles the Card user to rent a bike.

To obtain a PÉCSIKE card, the User must conclude the PÉCSIKE Card and Bike Rental Contract, and purchase a one-year or six-month pass and the card, as well as charge the Card with at least the minimum amount at the Card Sales Point or Central Customer Service Office, details of which are shown under the Terminal screen “Card Sales Points” menu and on the website.

The PÉCSIKE card is valid until the expiry of the Long-term PÉCSIKE Card and Bike Rental Contract. When the PÉCSIKE Card expires, it can be extended with the purchase of a new pass at the Card Sales Points or the Central Customer Service Office.

If the User loses, damages or in another manner makes unusable the PÉCSIKE card issued to them, or it becomes unusable, a new PÉCSIKE card can only be requested on conclusion of a new Long-term PÉCSIKE Card and Bike Rental Contract. The User is responsible for their PÉCSIKE card and its use according to the Contract. The User to whom the PÉCSIKE card was issued is responsible for any damage arising from the loss of their PÉCSIKE card and its non-contractual use. The User is obliged to report, in person, the loss, destruction or damage to the PÉCSIKE Card within a maximum of 1 (one) working day that the problem is observed to the Operator at the Central Customer Service Office or at one of the Card Sales Points, or by telephone to the call centre.

 

III.1.2. Annual pass and card fee

To use a PÉCSIKE card a six-month or one-year pass must be purchased that gives access to the System. The price of the pass and the PÉCSIKE card is shown on the website.

After obtaining a PÉCSIKE card, the passes and the extension of validity of a PÉCSIKE card, can be purchased at Card Sales Points at the same time as concluding a new PÉCSIKE Card and Bike Rental Contract.

On receiving the PÉCSIKE card a minimum of 2000 HUF must be charged to each PÉCSIKE card. The balance charged on a pass or on a new pass purchased within one month after the expiry of a previous pass may be used during the validity of the pass. After the expiry of a pass, the unused balance will be refunded to the User at Card Sales Points within the period of one month after expiry. After this period has ended the Operator is not obliged to refund the unused balance. The price of renting a PÉCSIKE bike is deducted from the amount of money charged on the card. If the User has a balance of zero or a negative balance, or the PÉCSIKE card expires, the User is no longer entitled to use PÉCSIKE bikes. In this event the Docking Station gives a staccato beeping sound. When charging the PÉCSIKE card the negative balance must first be cleared and then a minimum 2000 HUF must be charged. Charge the PÉCSIKE card at Card Sales Points and the Central Customer Service Office, on the website or at Stations with bank card reader and the option to register.

III.1.3. Rental price

The first half hour of a new rental period is free with a purchased and valid pass. After the first half hour (free) every half hour begun counts as rental and will be charged. The rental prices are shown on the Website.

The maximum duration for rental per occasion is 10 hours.

 

III.1.4. Rental with a Pécsike card

With a PÉCSIKE card the User can start the rental directly at the Docking Station. To use a PÉCSIKE bike touch the card to the card reader on the Dock. After a sound and flashing light the bike lock which secures the bike opens. The light flashes for 20 seconds during which time the bike can be taken out. If the bike is not removed within this time limit, the lock recloses. You have 2 minutes to check the technical state of the bike, then the rental fee counting starts. In the event you see any problems / faults with the bike (vandalism, puncture, something broken, etc.), you may return the bike to the docking station free of charge within the 2 minutes. You can report the faulty bike or docking station directly at the terminal.

 

What can I do at the Terminal with the Pécsike card?

  • Request balance and transactions:

You can request the current balance, see the period of validity of the card, data for the previous four journeys, the code of the bike rented.

  • Report a fault:

If a docking station or bike is faulty you can report it here.

Options at PÉCSIKE Rental stations with bank card reader and registration:

  • Charge the card balance:

Charge your PÉCSIKE card from your bank card with the desired amount.

III.2. For Temporary Users / PÉCSIKE Card and Bike Rental Contract for Temporary Use

Natural persons over the age of 14 who do not have a Long-term PÉCSIKE Card and Bike Rental Contract entitled to conclude a Temporary Rental Contract. Non-natural persons may not conclude a Temporary PÉCSIKE Card and Bike Rental Contract. To conclude the PÉCSIKE Card and Bike Rental Contract the User needs a bank card and mobile telephone. The bank card must have an account with at least amount equivalent to the deposit.

Temporary PÉCSIKE Card and Bike Rental Contract can be concluded on the Website or at Customer Service or at Terminals with bank card reader and registration options.

Validity of the Temporary PÉCSIKE Card and Bike Rental Contract is for the chosen Ticket period. If the User would like to conclude more than one such PÉCSIKE Card and Bike Rental Contract with one bank card, a deposit will be taken for each PÉCSIKE Card and Bike Rental Contract. The party concluding the contract with the Operator is regarded as the owner of the bank card used in relation to the PÉCSIKE Card and Bike Rental Contract. The Operator does not check the right to use the bank card used and thus the Operator cannot be held responsible. Such contracts are regarded as legally concluded and as fulfilling the contracts and the Operator deducts the fee payable from the User’s bank card.

III.2.1. Registration

Registration is necessary to use the PÉCSIKE System. Registration can occur on the www.pecsike.hu website and at PÉCSIKE Rental Stations with registration facilities, at Card Sales Points and at the Central Customer Service Office. Find Stations at the PÉCSIKE Rental Stations under the “Rental stations” menu point or on the Website.

An e-mail with an 8-digit PIN code is sent to the e-mail address specified during the registration, which is used to identify the User.

III.2.2. Buying a ticket

After registration, a ticket must be purchased which allows the holder entry to the System to rent a bike. This can also be done on the website www.pecsike.hu or by  bank card at Rental Station PÉCSIKE Terminals equipped with bank card reader and the option to register. The ticket is valid for the period chosen by the User. It can be 1 day, 3 days, or 7 days. The valid ticket entitles the User to rent a bike for a maximum period of 10 hours per occasion.

Ticket prices are shown on the Website.

In the event of buying a ticket the System secures a deposit of 30 000 HUF from the User’s bank account. After the validity of the purchased ticket has expired the System deducts the price of the ticket, the rental cost and returns the remaining amount to the User’s bank account. The deposit is to cover the costs incurred by the User (rental price, damages, etc.). In the event it is not sufficient to cover the costs, the User is held responsible for covering the total costs of costs not covered by the deposit.

III.2.3. Rental costs

Rental costs are shown on the Website.

The maximum duration for rental per occasion is 10 hours.

 

III.2.4. Renting with PIN code

Renting can occur after registration and ticket purchase. After choosing the “Rent with PIN code” menu point, give the 8-digit code and, after it has been accepted, give the number of the chosen bike. This can be read on the Docking Station. Then you hear a beep and see a flashing light on the chosen docking station which shows the bike can be removed. The light flashes for 20 seconds and the bike can be taken out during this time. If the bike is not removed within this time limit, the lock recloses. You have 2 minutes to check the technical state of the bike, then the rental fee counting starts. In the event you see any problems / faults with the bike (vandalism, puncture, something broken, etc.), you may return the bike to the Docking Station free of charge within the 2 minutes. You can report the faulty bike or Docking Station directly at the Terminal.

 

What can I do at the Terminal with the PIN code?

  • Request balance and transactions:

You can request the current balance, data for the previous four journeys, the code of the bike rented.

  • Report a fault:

If a docking station or bike is faulty you can report it here.

III.3. For all Users

  1. In the event of power failure or failure of/flat batteries at the Rental Station, the User cannot remove the PÉCSIKE from the Docking Station, but will be able to return the PÉCSIKE bike to the Docking Station. The Operator draws the user’s attention to the fact that if a PÉCSIKE is returned to a Docking Station that does not work until it is operational again and the problem solved, the User may not rent another PÉCSIKE Bike from either the faulty Docking Station or another.
  2. Following rental the User may return the PÉCSIKE bike to an empty Docking Station at any Rental Station. On returning the bike the light on the Docking Station light up and flash for 20 seconds that indicate the return is complete. The card reader installed in the Docking Station panel records the time of the rental end when the PÉCSIKE bike is returned to the Docking Station.
  3. The Operator gives an assurance that the PÉCSIKE bike is technically suitable for use according to the rules and that during the Rental period a third party is not entitled to and has no need to obstruct, limit or stop the User from using the PÉCSIKE bike.

III.4. Regulations for termination of the PÉCSIKE Card and Bike Rental Contract for all Users

  1. The Operator is entitled to terminate the PÉCSIKE Card and Bike Rental Contract with immediate effect with no prior warning if the User, or a third party to whom the User gave the PÉCSIKE card or use of the PÉCSIKE bike, breaks any of the rules detailed in the current Terms. In the event of termination of the Contract, the User or the person thereby authorised to use the System, must immediately stop using the System, return the PÉCSIKE bike to any Rental Station, return the PÉCSIKE card to any Card Sales Point or the Central Customer Service Office. In the event the PÉCSIKE card is not returned the Operator invalidates the PÉCSIKE card at the same time as the Contract. At the same time the PÉCSIKE Card and Bike Rental Contract is terminated, the Operator is entitled to retain the balance on the PÉCSIKE card involved in the termination as cost of breaking the contract, and the User is not entitled to demand a refund of the balance. If the User has more than one PÉCSIKE Card and Bike Rental Contract at the time of termination, the Operator is entitled to terminate all the PÉCSIKE Card and Bike Rental Contract with immediate effect for the same reason.
  2. In the event of termination of the PÉCSIKE Card and Bike Rental Contract, the Operator is entitled to refuse to conclude a new PÉCSIKE Card and Bike Rental Contract with the User and the Operator has the sole right in this decision.
  3. The User may terminate the Long-term PÉCSIKE Card and Bike Rental Contract unilaterally at any time in a written legal form sent to the Operator. The form should be sent by post to the Operator or given in person to the Central Customer Service Office. The User is also obliged to return the PÉCSIKE card to the Operator with the form. Based on the legal form the Operator will invalidate the PÉCSIKE card and refund to the User the sum not used within 15 (fifteen) days. The validity of the Rental Contract and the PÉCSIKE card are terminated at the same time.

IV. REGULATIONS GOVERNING THE USE OF PÉCSIKE

  1. The maximum period of use of PÉCSIKE Rental is 10 hours per occasion and, when the time is finished, the User is obliged to return the PÉCSIKE bike to any Rental station and place it in the Docking Station. If the User is unable to return the MPÉCSIKE bike at the end of the PÉCSIKE Card and Bike Rental Contract period due to a fault at the Rental Station, they are obliged to inform the Operator immediately by telephone and do what is agreed. In the event the period of time is longer than 10 hours, the call centre will class the PÉCSIKE bike as missing and the Operator is entitled to carry out those legal and other provisions at its disposal.
  2. PÉCSIKE bike may only be used within the administrative area of Pécs as can be seen at www.pecsike.hu.
  3. The User is obliged to use the PÉCSIKE bike as it should be and in accordance with the General Terms and Conditions.
  4. The User is obliged to use the PÉCSIKE bike in accordance with valid Highway Code rules, carefully and expertly.
  5. On concluding the PÉCSIKE Card and Bike Rental Contract and using the PÉCSIKE bike, the User expresses they are in suitable condition and health to use the bike, and accepts all responsibility for any accidents arising during the Rental period. The User is responsible for their own insurance for health, property and liability.
  6. It isobligatory to check that the bike is in a suitable technical state before use. By starting to use the bike the User agrees that the bike is in a fit state to be used.
  7. The User must protect the PÉCSIKE bike from theft, loss, damage, destruction and any other form of damage and, in order to avoid these, should travel with reasonable care expected and do what is necessary.
  8. TheUser must not make any changes or repairs to the PÉCSIKE bike.
  9. Giving, lending, renting the PÉCSIKE bike to another is forbidden. The PÉCSIKE bike may only be used by the User – except in the case where a legal entity is the User and then rules apply in Point II.1.
  10. The User may not transport passengers on the PÉCSIKE bike.
  11. It is forbidden to use PÉCSIKE bike under the influence of alcohol, medicines or drugs.
  12. The User must inform 06 (46) 519-900, and the police if necessary, of any extraordinary event, particularly vandalism, theft, damage to the PÉCSIKEbike and any accident caused or suffered by the User.

V. LIABILITY RULES, CONTRIBUTION

  1. The user is responsible for all damage that arises from use of the PÉCSIKE bike which is not in accordance with the Terms and Conditions or in cases where the User has not satisfied the conditions laid out in the General Terms and Conditions. The User is liable for all the damage costs.
  2. The Operator is only liable for obvious damage of the PÉCSIKE bike in the event that the User reported the injury or damage at the Terminal or by telephone on 06 72 502 101. This does not exclude the Operator from the right of compensation from the User who caused the damage.
  3. The Operator is entitled to compensation from the User according to legislation detailed in civil law and in certain circumstances criminal law.
  4. For  protection the Stations are under constant video surveillance and these recordings may be used in the event of vandalism, faults or damage.

VI. DATA PROTECTION AND PRIVACY POLICY

Information about the use of data can be found on the website (www.pecsike.hu). The User accepts the use of data privacy policy on signing the Rental Contract.

I acknowledge the following personal data stored in the user account of BIOKOM Nonprofit Kft. (Pécs, Siklósi út 52.) in the user database of pecsike.hu will be handed over to OTP Mobil Ltd.(1143 Budapest, Hungária körút 17-19.) and is trusted as data processor. The data transferred by the data controller are the following:

  • name
  • email
  • telephone number
  • address

The nature and purpose of the data processing activity performed by the data processor in theSimplePay Privacy Policy can be found at the following link

VII. COMPLAINTS

  1. The User can give complaints related to the System in writing or orally at the Central Customer Service Office to the Operator at the Contact given in the current Terms.
  2. Complaints given orally will be recorded in the Complaints Book.
  3. The Operator has 30 days to respond to complaints in writing. The Operator is not obliged to investigate anonymous complaints.
  4. Complaints that have already been judged will not be judged again.
  5. The Operator is obliged to retain the Complaints Book and results of investigation for 5 (five) years.
  6. In the event the Operator refuses the complaint, the User may turn to the Baranya Megyei Gazdasági Kamarák (Chamber of Commerce)’s Békéltető Testülethez (Mediation Board).

VIII. CHANGE IN GENERAL TERMS AND CONDITIONS

  1. The Operator is entitled to change the current General Terms and Conditions unilaterally in order to improve the standard of service, make it more efficient and extend the service.
  2. The Operator must inform Users before changes to the General Terms and Conditions at the Announcement on the website and at the Central Customer Service Office and Card Sales Points in an obvious place at least 10 days before the changes come into force. Informing includes precise reference to the changes in the General Terms and Conditions, the time the changes come into effect and where to access the modified General Terms and Conditions.

IX. OTHER REGULATIONS

  1. Contact(s) for the Operator:

Name: 

Address: H-3527 7632, Pécs, Siklósi út 52.

E-mail address: pecsike@pecsike.hu

Tel. +36 72 502 101

  1. The current General Terms and Conditions come into effect on 2th July 2019. The General Terms and Conditions are valid until withdrawn.
  2. Questions not regulated in the current General Terms and Conditions will be governed by the Ptk. (Hungarian Civil Code) and related legal regulations.